Refund Policy

Bambee Kidswear Refund Policy

Thank you for choosing Bambee Kidswear for your little one's wardrobe. We understand that sometimes a purchase may not meet your expectations or unforeseen circumstances may arise. Our refund policy is designed to ensure a seamless shopping experience for our customers while maintaining transparency and fairness. Please read the following carefully to understand our refund process:

  1. Eligibility for Refund:
  • Refund requests must be initiated within 2 days of the original purchase date.
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  • The item(s) must be unused, unworn, and in the same condition as received, with all original tags and packaging intact.
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  • Items are not eligible for a refund unless there is a manufacturing defect.
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    1. How to Initiate a Refund:
  • To initiate a refund, please contact our customer service team at [customer-service@bambee.com] within the 7-day window.
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  • Provide your order number, the name of the item(s) you wish to return, and the reason for the refund request.
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    1. Inspection and Approval:
  • Once your refund request is received, our team will inspect the item(s) to ensure they meet the eligibility criteria.
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  • If the item(s) pass inspection, a refund will be processed within 7-10 business days.
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    1. Refund Method:
  • Refunds will be issued to the original payment method used for the purchase.
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  • Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs.
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    1. Exchanges:
  • Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, please follow the refund process and place a new order for the desired item.
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    1. Damaged or Defective Items:
  • In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the product. We will arrange for a replacement or issue a full refund.
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    1. Cancellations:
  • Once an order is placed, it cannot be cancelled. Please double-check your order before confirming the purchase.
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    1. Changes to this Refund Policy:
  • Bambee Kidswear reserves the right to update or modify this refund policy at any time without prior notice. Please review our policies periodically for any changes.
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    If you have any questions or concerns regarding our refund policy, please contact our customer service team at [customer-service@bambee.com]. We appreciate your understanding and thank you for choosing Bambee Kidswear for your little one's fashion needs.

    Sincerely, 

    The Bambee Kidswear Team